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FAQ

The answers you might be looking for

Check out the sailing rules

What are the rules during corona?

You can find all the rules during the corona crisis here.

Am I allowed to sail without a license?

You may sail all by yourself, as long as you are 18 years of age or older.

How many people fit in the boat?

You are allowed with a maximum of 12 persons on the boat.*

  • Because of corona, that has changed. You can read here how many people are allowed on a boat during the corona crisis.

What are the conditions for cancellation ?

You may cancel free of charge up to one week before your reservation day. If you cancel between 7 days to 48 hours before your reservation day, half of the amount will be refunded. Is your reservation within 48 hours and do you want to cancel? Then unfortunately this is no longer possible and you will have to pay the full amount.

Please note: is your reservation within 48 hours? Then it is no longer possible to cancel and you owe the full amount. Cancellation within 48 hours due to rain or bad weather is not possible!

The reservation can only be cancelled within 48 hours if:
– The KNMI code yellow is issued in Amsterdam
– If there is a wind force of 5 or higher in Amsterdam
– If we cancel the reservation ourselves because it is not safe to sail

Can I cancel or move my reservation due to bad weather?

You may cancel the reservation free of charge up to one week in advance. You can then book a new date and you will get a full refund.
If you cancel a week up to 48 hours in advance, half of the amount due will be refunded. You can then book a new date yourself.
Is your reservation within 48 hours? Then unfortunately it is no longer possible to move or cancel the date, even if it rains or the weather is bad. You will then owe the full amount.

The reservation can only be moved or cancelled within 48 hours if:
– The KNMI code yellow is issued in Amsterdam
– If there is a wind force of 5 or higher in Amsterdam
– If we cancel the reservation ourselves because it is not safe to sail

What is the minimum age to rent a boat?

The minimum age is 18 years.

Do I need experience to drive the boat?

You don’t need any experience to sail the boat, after our professional explanation you will sail the canals as an experienced captain.

What do I have to bring with me?

You have to bring a deposit of €150,- cash or by credit card.*

And you also have to bring some kind of identification.

  • Because of corona, you don’t have to pay the deposit.

Do I have to pay a deposit?

You pay a deposit of €150,- cash or by credit card.*

  • Because of corona, you don’t have to pay the deposit.

What happens if I return the boat too late?

We’d prefer it if that won’t happen. Should it happen anyway, we’ll deduct it from your deposit. It wil cost  €20, – per every 15 min.

What are the sailing rules in Amsterdam?

Can I extend my sailing time afterwards?

If it’s not too busy, it’s always possible, it’s best to give us a call.

At which location(s) can I rent a boat?

Zandhoek 22
1013 KT Amsterdam

Can I bring food and (alcoholic) drinks on the boat?

Sure, more than welcome to take all the food and drinks with you. Mind you, the captain needs to be sober and stay sober.

Can I rent a boat on holidays and during events?

Yes, there are different rates and conditions during events.
See our website.

Where can I dock the boat?

In places where there are no prohibition signs and no other boats are docked.

 

How long in advance can I make a reservation?

Up to one hour in advance

Do you have a navigational map on the boat?

Yes, we give you advice on the route to sail and we also have nice routes to take on board.

Can I rent a boat with captain?

This can be done in consultation, call or email us. You can find our details here.

Do I need insurance to rent a boat?

You have an excess of €150,- furthermore, all damage is covered by our insurance.

Can I play music on the boat?

You may not play amplified music on the boat.

Do you have life jackets (for children)?

We have life jackets for everyone.

 

Do you also do company outings or parties?

Yes, we organize the best outings for companies and family outings, please contact us by mail, for a nice scavenger hunt or catering request.