FAQ

Our location is at the Westerdok, our address is Zandhoek 22 1013 KT Amsterdam. This is within walking distance from Central Station and easily accessibel by bus, bike or car. Check the directions to our boat rental.

We are open every day, all year round.

• Monday to Friday: 11:00 - 19:00
• Saturday and Sunday: 10:00 - 20:00

A maximum of 12 people is allowed on our Keizers boats and a maximum of 8 people is allowed on our Prinsen boats.

You can make a reservation on the day itself. You can always call us or make a reservation on our website.

You can call us at that time to ask if this is possible because of other reservations. If you are late bringing the boat back without permission we will charge you €30 per 15 minutes late.

We'd prefer it if that won't happen. Should it happen anyway, we will charge you €30 per 15 minutes late. Please call us if you think you're going to be late.

You can reschedule or cancel your reservation up to 7 days in advance without any costs. In this case, please contact us. If you cancel between 7 days and 48 hours before the reservation is made, you will be refunded half the amount. Is your reservation within 48 hours and do you want to cancel it? Unfortunately this is no longer possible and you will have to pay the full amount. In extremely bad/dangerous weather conditions, only Eco Boats Amsterdam can decide to cancel or move the reservation.

Yes you can, but there may be different rates and conditions during events. Please check our homepage for up-to-date information.

Do you want to go Plastic Fishing during your boat trip? That is possible and free of charge. Please put this in the comments when renting a boat so we can make sure everything is ready for your arrival.

Yes, we organize the best outings for companies and family outings, please contact us by mail, for a scavenger hunt, catering request, plastic fishing or something else. You can also check our blog for ideas.

There are a few Amsterdam canal rules you have to obey. Check out the navigation and safety regulations for more information.

No, it is forbidden to go on the IJ with the boat.

No, music is not allowed on the boat. You can get a fine if you play music on the boat.

Sure, you're more than welcome to take all the food and drinks with you. Mind you, the captain needs to be sober and stay sober.

Yes, we have life jackets for children available.

Yes, there will be a map of the canals on the boat. Also, you can take a look at a few popular canal routes or ask us for advice.

You have to bring some kind of identification and proof of your reservation.

No, you do not have to pay a deposit. You have an excess of maximum €250 in case of accident or damage, provided that you report the damage or accident to us immediately. Please note: do you not report the damage immediately, do you not abide by the rules as stated in the general terms and conditions or does damage occur due to misbehaviour and not following the instructions of the staff? Then you are not insured and you are liable for the full amount of the damage. This can be more than the excess of €250. The amount will be settled afterwards.

No, you don't need an insurance. We have an insurance. But you do have an excess of maximum €250 in case of accident or damage, provided that you report the damage or accident to us immediately. Please note: do you not report the damage immediately, do you not abide by the rules as stated in the general terms and conditions or does damage occur due to misbehaviour and not following the instructions of the staff? Then you are not insured and you are liable for the full amount of the damage. This can be more than the excess of €250. The amount will be settled afterwards.

You don't need any experience to pilot the boat, after our explanation you will cruise the canals as an experienced captain. Please read the canal rules before going on the canals.

The minimum age is 18 years old to pilot the boat.

Yes. You don't need a license and you may drive the boat all by yourself, as long as you are 18 years or older. Read more about our boat rental for more information.

You may dock your boat in places where there are no prohibition signs and where no other (house)boats are docked.

We are open! There are no extra rules. We keep the most recent information on our covid measures page.

No, you don't need a QR code, vaccination certificate or negative test to rent a boat.